Regional Government Agency Secures AI and AppSec Initiatives

Distributed team manages applications and AI application development

About The Company

Manage public safety and transportation

Over 50,000 staff across large region

Leader in innovative government applications

THE COMPANY

Customer Profile

A major regional government agency responsible for public safety and transportation across a densely populated area. This agency manages services for millions of residents, overseeing critical infrastructure and operations essential to the community’s well-being. With a commitment to modernization and innovation, the agency has embarked on initiatives to integrate cutting-edge technology into its operations. Employing over 50,000 staff across multiple departments, the agency operates with a diverse portfolio of technology systems and processes.

THE PROBLEM

AppSec Management & AI Governance

AI Security Challenges:

As AI began to play a critical role in public services such as transportation optimization, healthcare delivery, and emergency response, the agency encountered risks related to AI governance and security. Vulnerabilities in AI supply chains and risks associated with shadow AI models posed significant concerns. Ensuring the integrity of machine learning pipelines, tracking data lineage, and establishing permissions for generative AI applications were key challenges. Manual processes for AI security posture management further exacerbated these issues, leaving gaps in visibility and control.

Application Security Challenges:

With thousands of applications supporting public services, the agency’s security teams struggled to keep up with the sheer volume of security findings. False positives and duplicates overwhelmed their workflows, while challenges in integrating security data across disparate tools created bottlenecks. The lack of centralized application security posture management complicated efforts to track ownership, prioritize vulnerabilities, and report on remediation progress. Ensuring compliance with regulatory standards and maintaining authorization controls across departments added further complexity.

THE SOLUTION

Unified Platform for ASPM and AI Security

The government agency implemented AppSOC’s solutions for AI Security & Governance and Application Security Posture Management (ASPM) to address its unique challenges.

AI Security & Governance:

AppSOC’s platform enabled the agency to establish robust AI governance processes across its diverse operations. Integration with tools like AWS SageMaker, Databricks, and Jupyter Notebooks provided real-time visibility into the AI ecosystem. Shadow AI discovery and asset cataloging allowed the agency to uncover and document unapproved models, datasets, and workflows.

By automating the management of ML pipelines and implementing permissions for generative AI applications, AppSOC ensured compliance with agency-wide governance policies. Inline scanning capabilities prevented sensitive data from being leaked through AI interactions, safeguarding citizen information and maintaining public trust. These measures significantly reduced the risk of data leakage, adversarial attacks, and AI model manipulation.

Application Security Posture Management (ASPM):

AppSOC’s ASPM solution integrated with key tools used by the agency, including CrowdStrike, Nessus, and Jira. This seamless integration streamlined the management of vulnerabilities across thousands of applications, reducing false positives and prioritizing risks based on their impact on public services.

With AppSOC’s deduplication capabilities, the agency eliminated redundant findings, improving the efficiency of its security teams. Centralized dashboards provided comprehensive insights into code hierarchies, asset ownership, and remediation progress. Customizable reporting allowed the agency to meet regulatory requirements and track performance metrics effectively.

By aligning with CI/CD pipelines and development workflows, AppSOC enabled security teams to address vulnerabilities proactively without disrupting operations. The platform’s scalability ensured that it could support the agency’s extensive and evolving technology infrastructure.

THE RESULTS

Why AppSOC

  • Comprehensive integration of AI Security & Governance and ASPM.
  • Real-time visibility and control across diverse systems.
  • Seamless integration with MLOps and CI/CD tools.
  • Deduplication and prioritization of security findings.
  • Business-context metrics for actionable insights.
  • Flexible deployment to align with regulatory and operational needs.
  • Customizable reporting for compliance and performance tracking.
  • Inline scanning to protect sensitive citizen data.
  • Governance controls tailored for public sector requirements.

ResultsBy implementing AppSOC, the regional government agency established a secure and governed framework for its AI and application security initiatives. The platform’s ability to reduce security noise and prioritize critical risks allowed the agency to enhance public service delivery without compromising security. Automation and centralization streamlined processes, enabling teams to focus on proactive measures rather than reactive fixes. This partnership demonstrates how AppSOC’s solutions can empower government organizations to embrace technological innovation while safeguarding public trust and compliance.

We're pleased to partner with AppSOC to meet our evolving security needs across innovative applications and emerging AI solutions.

Sr. Director, Security Solutions

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